Tips for Brand Admins
Elastic files are stored on an FTP (File Transfer Protocol) server, which can be accessed by using an FTP Client. To access a client, simply download any fr...
Thu, 22 Jun, 2023 at 9:10 AM
If you aren't sure of the encoding on a specific file, or want to save with a specific encoding in LibreOffice follow these steps: 1. With the file...
Mon, 5 Jun, 2023 at 11:29 AM
When you export an XLSX or a CSV from Elastic, your UPCs will often be in Scientific Notation (see image in step 1.) This is Excel's default for formatt...
Thu, 22 Jun, 2023 at 9:28 AM
The color filter in the View and Order pages on Elastic allows users to narrow down the catalog by a specific color. By clicking on a color in the swatch, ...
Mon, 5 Jun, 2023 at 11:38 AM
Removing existing catalog assets is a four step process. It can be done from the Elastic admin portal. Delete the asset(s) you want to remove from the...
Mon, 5 Jun, 2023 at 11:41 AM
Within the Elastic Suite Admin site you can set classifications for catalogs to better sort the Catalog Select Screen. These will sort all of your Prebooks ...
Mon, 5 Jun, 2023 at 11:42 AM
Within the Elastic Admin site you can set the Default Product Sort for each of your catalogs. By default all catalogs will show in UI Controlled (Default). ...
Thu, 22 Jun, 2023 at 9:11 AM
The product images can be deleted from the Elastic Admin portal. Open the SFTP server, locate the product images you wish to remove and delete them ...
Mon, 5 Jun, 2023 at 11:44 AM