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Tips for Brand Admins

FTP Site Resources
Elastic files are stored on an FTP (File Transfer Protocol) server, which can be accessed by using an FTP Client. To access a client, simply download any fr...
Thu, 22 Jun, 2023 at 9:10 AM
Saving .CSV in UTF-8 Encoding
If you aren't sure of the encoding on a specific file, or want to save with a specific encoding in LibreOffice follow these steps:  1. With the file...
Mon, 5 Jun, 2023 at 11:29 AM
Changing UPCs in Excel
When you export an XLSX or a CSV from Elastic, your UPCs will often be in Scientific Notation (see image in step 1.) This is Excel's default for formatt...
Thu, 22 Jun, 2023 at 9:28 AM
Elastic General Colors for Filtering
The color filter in the View and Order pages on Elastic allows users to narrow down the catalog by a specific color. By clicking on a color in the swatch, ...
Mon, 5 Jun, 2023 at 11:38 AM
Delete Catalog Assets
Removing existing catalog assets is a four step process. It can be done from the Elastic admin portal.  Delete the asset(s) you want to remove from the...
Wed, 4 Sep, 2024 at 7:36 AM
Catalog Classification
Within the Elastic Suite Admin site you can set classifications for catalogs to better sort the Catalog Select Screen. These will sort all of your Prebooks ...
Mon, 5 Jun, 2023 at 11:42 AM
Catalog Default Product Sort
Within the Elastic Admin site you can set the Default Product Sort for each of your catalogs. By default all catalogs will show in UI Controlled (Default). ...
Thu, 22 Jun, 2023 at 9:11 AM
Delete Product Images
The product images can be deleted from the Elastic Admin portal.  Open the SFTP server, locate the product images you wish to remove and delete them ...
Mon, 5 Jun, 2023 at 11:44 AM
Product Highlights
Elastic Product Highlights can be used to bring attention to specific product features, for example new colors, discounts or technical details. The highligh...
Wed, 4 Dec, 2024 at 8:11 AM
Suggested Tradeshow Workflow
Elastic Suite can be utilized to simplify and streamline your in-person meetings, tradeshows and other events. This guide will help you optimize your trades...
Fri, 8 Nov, 2024 at 8:20 AM