Tips for Brand Admins
Elastic files are stored on an FTP (File Transfer Protocol) server, which can be accessed by using an FTP Client. To access a client, simply download any fr...
Thu, 1 Jun, 2023 at 4:09 PM
If you aren't sure of the encoding on a specific file, or want to save with a specific encoding in LibreOffice follow these steps: 1. With the file...
Mon, 5 Jun, 2023 at 11:29 AM
When you export an XLSX or a CSV from Elastic, your UPCs will often be in Scientific Notation (see image in step 1.) This is Excel's default for formatt...
Mon, 5 Jun, 2023 at 11:36 AM
The color filter in the View and Order pages on Elastic allows users to narrow down the catalog by a specific color. By clicking on a color in the swatch, ...
Mon, 5 Jun, 2023 at 11:38 AM
Removing existing catalog assets is a four step process. It can be done from the Elastic admin portal. Delete the asset(s) you want to remove from the...
Mon, 5 Jun, 2023 at 11:41 AM
Within the Elastic Suite Admin site you can set classifications for catalogs to better sort the Catalog Select Screen. These will sort all of your Prebooks ...
Mon, 5 Jun, 2023 at 11:42 AM
Within the Elastic Admin site you can set the Default Product Sort for each of your catalogs. By default all catalogs will show in UI Controlled (Default) t...
Mon, 5 Jun, 2023 at 11:43 AM
The product images can be deleted from the Elastic Admin portal. Open the SFTP server, locate the product images you wish to remove and delete them ...
Mon, 5 Jun, 2023 at 11:44 AM